Delivery and returns
How your safe gets to you, and what to do if you change your mind or something's wrong.
Delivery
- We deliver to UK mainland addresses.
- Your safe is sent by courier, direct from our supplier.
- Delivery charges are shown at checkout before you pay.
- Typical delivery time: [DELIVERY TIME].
- Safes weigh 38 to 108 kg. Have 2 people ready to move it into place.
Check it on arrival
Check your safe for damage when it arrives. If anything is damaged or missing, email max@reedsporting.co.uk with your order number and a photo.
Changing your mind
You can cancel your order for any reason within 14 days of the day you receive it. Email max@reedsporting.co.uk with your order number to tell us.
Once you've told us, you have 14 days to send the item back, unused and in its original packaging. We'll refund you, including the original standard delivery charge, within 14 days of getting the item back or of you showing us proof you've sent it.
You pay the cost of returning an item if you change your mind. Safes can't be sent by normal post, so returning one costs about [RETURN COST].
Faulty items
If your item is faulty, you're entitled to a repair, a replacement or a refund under the Consumer Rights Act 2015. Within 30 days of delivery you can reject a faulty item for a full refund. We pay return costs for faulty items.
Our full policies
Read our privacy policy. Your order confirmation email also includes our terms of sale.